● Reference
Support
how to get help.
Support for Form Bridge is provided through the item's page on CodeCanyon, under the Support tab, as Envato's item support policy describes.
01How to ask
- Check these docs firstespecially Troubleshooting. Press
/to search. - Collect the factsForm Bridge version (Settings › System), Perfex CRM version, PHP version, the form tool, the HTTP status code or the error on the submission page, and any lines starting with
[form_bridge]fromapplication/logs. - Open the item on CodeCanyonand use the Support tab.
Never send secrets
Do not post webhook links, signing secrets, shared secrets, API keys or your Perfex login in comments or messages. Replace them with ….
02What support covers
- Included: help with installing and configuring the module, answers about how its features work, and fixes for bugs in the module.
- Not included: Perfex CRM itself, hosting and server setup, your form tools and their plans, AI provider accounts, and custom changes to the module.
Support is available for the period your purchase or support extension covers, as described in Envato's item support policy.